National Taiwan Normal University Course Outline
Spring , 2023

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I.Course information
Serial No. 1303 Course Level Master
Course Code IWM0034 Chinese Course Name 跨文化溝通研究
Course Name Intercultural Communication
Department Graduate Institute of International Human Resource Development
Two/one semester 1 Req. / Sel. Sel.
Credits 3.0 Lecturing hours Lecture hours: 3
Prerequisite Course ◎1. This course is not available for undergraduate students. 2. If the listed course is a doctoral level course, it is only available for PhD students.
Comment ◎Distance learning course
Course Description
Day & Class Period/Location Mon. 7-9 Main 11-06
Curriculum Goals Corresponding to the Departmental Core Goal
1. understand the definition culture and its influence on communication Master:
 1-1 Sensibility to Globalized Human Resource Issues
2. learn how culture shapes visions of the world and ways of communicating Master:
 2-1 Professional Skills of Recruitment, Selection, Training, Staffing, Retention, and Organizational Development
3. analyze problems of cross-cultural contact in order to understand what happens, why, and possible solutions Master:
 3-1 Passion for Developing Human Resource Profession
 3-3 Acuity and Compatibility for Cultural Differences
4. apply knowledge of culture and communication to life in a multicultural society  

II. General Syllabus
Instructor(s) CHANG,Wei-Wen/ 張雯

This course, Intercultural Communication,  combines classroom learning (3 weeks) and online learning (13 weeks)

This course discusses how people from different cultural backgrounds endeavor to communicate. This course will examine the influence of culture on people's verbal and non-verbal language, perception, schema development, and management. Through lectures, discussion, film, case study, and projects, this course aims to help participants to:

  1. Learn the definition of culture and its influence on communication
  2. Understand how culture shapes visions of the world and ways of communication.
  3. Analyze problems of intercultural contact to understand possible solutions. 
  4. Apply knowledge of culture and communication to practical projects.

Key Topics

  • The Impact of Globalization
  • Intercultural Talent and Communication
  • Challenges of Intercultural Communication
  • Cultural Intelligence
  • Psychological Schema Adjustment
  • Communication Model
  • Cross-Cultural Conflict
  • Intercultural Case Study I: Cultural Shocks 
  • Effective Communication
  • Nonviolent Communication
  • Communication: Practice and Application
  • Intercultural Case Study II:Intercultural Management
  • Intercultural Training 
Instructional Approach
Methods Notes
Formal lecture Lectures
Group discussion Class Discussion
Cooperative learning Collaborative Learning
Media, audio, visual materials Teaching PPTs and Videos
Case studies Case Study Projects
Grading assessment
Methods Percentage Notes
Assignments 20 % Final Reflection Paper
Class discussion involvement 30 % Class Discussion and Practice every week
Presentation 25 % Case Study I
Case study reports 25 % Case Study II
Required and Recommended Texts/Readings with References

1. Jandt, F. E. (2020). An introduction to intercultural communication: Identities in a global community (10th ed.). London: Sage.

2.  Adler, N. & Gundersen, A. (2008). International dimensions of organizational behavior (5th ed.). Mason, OH: Thomson/South-Western.

3. Rosenberg, M. B (2015). Non-violent communication: A language of Life. Encinitas, CA: Puddle Dancer Press

4. Selected journal papers. 

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